TERMS AND CONDITIONS

A signed acceptance giving details of the assignment and agreed charges, together with a copy of our Terms and Conditions and Payment Terms, is required before commencement of any work.

Written quotations can be provided although we reserve the right to amend these if the nature of an assignment changes in any way.

All clients’ work is treated as strictly confidential and will never be used for our personal gain or divulged to a third party in any way.

Proofreading – in the unlikely event that any errors are found in work produced by Virtual Secretaries, these will be rectified free of charge.

PAYMENT TERMS

 Ø       Work is charged at an hourly rate with a minimum of half an hour on any single assignment

Ø            Payment is by cheque to Virtual Secretaries.  If a cheque is returned by the bank, the client will be responsible for any charges arising from this

Ø            For private individuals cheques must be covered by a valid cheque guarantee card

Ø            Retainer packages are payable monthly in advance – as agreed

Ø            Payment is normally due upon delivery of completed assignment – although on-going assignments will be invoiced weekly and payment is strictly 7 days from date of invoice

Ø             All mail shots including postage must be paid for in advance

Ø             Telephone calls, faxes, postage or other extra charges will be invoiced separately at cost